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There was a time, not so very long ago, when some observers wondered if Netflix' customer relations gaffes - founder and CEO Reed Hastings later accused himself of "arrogance" - were so severe that the company might go the way of the mailed DVDs that had been its original product. Yesterday, it disclosed that its revenue grew 43% year-over-year in the first quarter and it added 7.41 million subscribers worldwide - up 50% year-over-year and trouncing analysts' - and its own - expectations.
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April 17, 2018 at 07:55AM
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